Contact Us

Magazine Column

The System is Set Up to Reward the Appearance of Substance

Jonathan Weiner objects to my column on storytelling precisely because he’s a good researcher. He is aware of the pitfalls I cite and works hard to avoid them. But my criticisms are general, based on years of observing dozens of client/supplier relationships. Just because Weiner doesn’t see these problems in his practice does not imply they are not widespread and…

Read More

The Three Little Suits

Once upon a time there were three little suits: Respond, Meddle and Please. These three little suits had very strange, entangled relationships with one another. But mostly they lived together peacefully. Which was good because, without these strange, entangled relationships, they each would have starved. Respond was a good-hearted soul, a bit simple perhaps, but he always meant well and…

Read More